1. Data Collection for Subscribers and Guests
At North Social Spins Entertainment Ltd., we are committed to safeguarding the privacy of both our free guests and Lodge Pass subscribers. When you engage with the Boreal Prestige Club, we collect specific categories of information to provide and enhance our social casino services.
For Guests: We collect non-personally identifiable information such as browser type, device identifiers, and generalized location data (e.g., country or region) to ensure the platform functions correctly and to aggregate gameplay metrics. We also store virtual Lodge Credit balances via local storage.
For Lodge Pass Subscribers: In addition to the above, we collect account details required for membership, including your name, email address, and encrypted subscription payment identifiers. We do not store full credit card numbers on our servers; these are handled securely by compliant third-party payment gateways.
2. Cookie Usage, Tracking, and Analytics
We utilize cookies and similar tracking technologies to elevate your experience. Cookies are small text files placed on your device. We use them for:
- Essential Functions: Keeping you logged in and maintaining your virtual wallet session state.
- Analytics: Understanding how users interact with our mini-games (e.g., Timber Trails Slot, Yukon Gold Wheel) to improve mechanics and identify technical issues.
- Preferences: Saving your interface settings, such as volume controls or reduced motion preferences.
You may configure your browser to refuse certain cookies, though this may impede the functionality of the interactive game lobbies.
3. Data Processing by Third-Party Service Providers
To operate the Boreal Prestige Club efficiently, we collaborate with trusted third-party service providers. These partners assist us with hosting, subscription billing, customer support (Concierge), and analytics. We mandate that all third-party processors adhere to strict data protection standards and process your information solely for the purposes defined by North Social Spins Entertainment Ltd.
4. Data Retention and Deletion Policies
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including the duration of your Lodge Pass subscription, and to comply with legal obligations. If you cancel your subscription or request account deletion, we will purge your personally identifiable information within 30 days, retaining only anonymized telemetry data for statistical analysis.
5. Your Privacy Rights under PIPEDA
As a Canadian entity operating out of Quebec, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws. You possess the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Withdraw consent for optional data processing activities.
- Request the deletion of your account and associated personal data.
6. Contacting the North Social Spins Data Officer
If you have any inquiries regarding this Privacy & Cookies Policy or wish to exercise your data rights, please contact our Data Protection Officer.
Email: support@northsocialspins.com
Mail: Data Protection Officer, North Social Spins Entertainment Ltd., 1250 René-Lévesque Blvd W, Montreal, QC H3B 4W8, Canada.